Recart

Merchants credit Recart with outsized lifts in opt-ins and recovered revenue soon after implementation.

“We've grown the Simple Modern DTC tech stack slowly and thoughtfully. These partners fuel our DTC growth. Shopify Development: @TheVaanGroup Vaan combines performance and branding into one beautiful website. They rebuilt our website as Simple Modern has shifted focus heavily towards brand building. Vaan still develops our website after several years. @x_armand has a partnership mindset and that has been put on display throughout the partnership. Customer Support AI: @siena_ai Siena responds to 50% of our customer interactions while getting rated as well as human agents. Siena is industry leading and constantly getting better. We've implemented features like ai chat and social media responding this year and they've been big wins. We’re believers in @LisaPopovici and @andreinegrau. SMS: @Recartapp Recart increased our SMS subscriber rate by 290% over Klaviyo. SMS is now our 4th strongest DTC revenue driver. 25%-40% of traffic to our major events are now through SMS. @somaatoth and team are constantly testing new pop ups for us and seeking to drive value. Warranty and Shipping Insurance: @ShipWithOP Customers now have one flow to get help with warranty claims, shipping issues and returns. Their team handles the customer interaction and works to a resolution in under 1 hour. We've been very impressed with their team so far. High levels of partnership through onboarding. OP has partnered with @parcellab to handle returns. Marketing Incrementality Testing: @HausAnalytics Testing with Haus has improved our understanding of ad performance and allowed us to scale spend. We're able to see the impact of our ad spend across our omni-channel distribution. Shout out @oliviaakory. Mobile App: @fuego_hq Fuego was able to make a higher performing app for half the cost of our previous one. They were able to add our personalizer to the app as well. We've been very impressed with them. In-Store Product Locator: @StoreLocators StoreLocators is for omni-channel brands. It pulls exact inventory amounts by SKU for every physical retailer in your area. It’s branding, giving us legitimacy of selling in major retailers. After holiday shipping cutoffs we push customers in-store to buy gifts. Retailers appreciate it. Site Speed: @edgemeshinc Edgemesh has provided a significant boost in site speed. They cache our content every 15 minutes, significantly increasing page load times and helping convert new customers. @loveless_jacob built an incredible analytics tool, that gives the most accurate look at customer behavior. They are incredible partners, going above and beyond to help our business. Landing Page Builder: @replohq Replo has changed the game in performance marketing for us. We now have full creative freedom, in a way that we never did with our traditional Shopify pages. Where we once were confined within prebuilt grids, we can now truly do whatever we want in order to best represent our products and our brand. 3PL: @encore3pl Encore has been our 3PL from day 1. They’ve scaled up with our business, which is incredibly impressive. They now handle significant volume, fulfilling to all the biggest retailers and drop shipping. We have immense gratitude for @kyle_benton and team. ERP: @NetSuite NetSuite was incredibly painful to integrate. We took steps back on our ability to sell because of it. However, being a large omni-channel business it had to be done. NetSuite is the foundation we need to operate at the scale we’ve achieved. Customer Support: @gorgiasio Gorgias isn’t the cheapest but for an eCommerce native brand but it is great. They Integrate with all of the platforms we use. We switched to Gorgias from Zendesk this year and it has been an improvement. Reviews: @GetOkendo Okendo is a high value review solution. They have every feature needed and are preferred partners with Vaan. E-mail: @Klaviyo Klaviyo is the standard for a reason. They have every feature we could want for e-mail marketing. We’ve grown e-mail to be one of our biggest DTC channels with Klaviyo. Most importantly... Of course, none of this would be possible without what @harleyf and @Tobi have built at @shopify. We are forever grateful to the platform they’re built.”— @jbryanporter on X

The popup flow is credited with tripling email and SMS sign-ups almost overnight.

“We just casually 3x’d Hollow’s Email & SMS opt-ins over the weekend. I've been dying to test Recart so we rolled it out and the initial results are wild. Like "this doesn't make sense" wild. Going to be digging into the numbers more to figure out what's leading to the spike https://t.co/JnKNfwW2Vq”— @jsappington on X

Called the top Shopify app for cart recovery, beating out Klaviyo and Rejoiner in head-to-head comparisons.

“So my favorite Shopify app has to be Recart for abandoned cart recovery. Hands down. It's not even close when you look at results. We've tested them all - Klaviyo, Rejoiner, you name it. Recart consistently pulls in 4-5x more recovered carts because of their popup experience. The thing is, most brands use email only for abandoned cart recovery, but Recart does SMS + email + Facebook Messenger + Instagram DMs. And they have these smart popups that trigger when someone's actually leaving your site with items in cart. At the end of the day, when you look at the data, Recart brings in more revenue per 1,000 visitors than any other abandoned cart solution I've tested. It's become our non-negotiable for every brand.”— @nicktheriot_ on X

Used to unify email and SMS recovery flows rather than running them as separate tools.

Brought in by seven-figure brands to add SMS, loyalty, and push on top of an email-only strategy.

“A home decor brand came to us doing over $1M per month in revenue. Email was bringing in 40% of their sales. Solid performance. But they had no SMS. No loyalty program. No push notifications. And their email designs were generic and inconsistent. They wanted to go beyond email and build a real retention system. The timing was tight. Black Friday was around the corner, and we had to move fast. We started by creating a proper brand style guide for their emails - branding builds familiarity and trust. Their previous designs didn't reflect the quality of their products. Then we built out their Black Friday strategy. Seven-day email sequence with tiered offers for different customer segments. Loyal customers got higher discounts than new subscribers. After Black Friday, we shifted focus to the bigger picture. We set up SMS marketing from scratch using Recart. Welcome flow, abandoned cart, browse abandonment, and new customer flows. Plus 10 campaigns per month, with at least 4 being SMS-exclusive content. SMS became the biggest winner. We attributed over $760K in sales to SMS in just 3 months. We also launched a loyalty program with Yotpo, promoted it across email, SMS, and push notifications, and educated customers on how to earn and use their points. Push notifications were set up for cart abandonment and product browsing, with a discount ladder that increased urgency. And we optimized their email strategy with regular testing. We found that CTAs under 10 characters had way higher click rates. And sending emails at 9 PM performed better for content-focused campaigns. In three months, this brand generated an additional $1.5M in revenue. 50% of their sales were now coming from email, SMS, loyalty, and push combined. The lesson is simple. Email alone isn't enough. When you layer SMS, loyalty, and push notifications on top of a strong email foundation, retention compounds. Most brands leave hundreds of thousands on the table by only focusing on one channel. If you want to see the exact frameworks we use to set up high-performing email and SMS systems for ecommerce brands, I put together a free email marketing cheatsheet. It breaks down the flows, campaign strategies, and testing methods we use with our clients. Comment "CHEATSHEET" and I'll send it over.”— @thedanielbudai on X

Positioned by Shopify dev and agency partners as a trusted piece of a thoughtfully built DTC tech stack.